Klarna’s revenue per employee soars to nearly $1M thanks to AI efficiency push

Last year, Klarna announced an important initiative to manage internal developed AI systems operated by Openai.

It wasn’t a loose talk to buy now, pay the next giant. The company only completed the expensive contract with Salesforce CRM, but also limited employment efforts, and allows the EU to do some work previously made by people.

Clarna announced that he trusted EU on Monday and drives a significant efficiency for the company and is on the way to reach $ 1 million according to a worker, according to the company Latest finance. While the company claims to be more efficient thanks to the EI efforts, the largest financial effect was a significant reduction in customer service expenditures.

Klarna said he planned to be approximately changed last year 700 full-working customer service contractors With ai chatbots. But last week, the company said that customers would have the choice of talking again with a person The agent.

In March, the Swedish company presented documentation for a very expected Download OPA. Klarna postponed these plans last month due to the volatility on the stock market, which started the presence of President Trump.

Despite the increase of up to 701 million US dollars of up to 13%, the company did not provide time mode to restore iPo plans.