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The long-awaited update for the Amazon Assistant is almost here. About 18 months after the company first Built with generative EU, it an open Alexa +And early entry will start in March. Alexa + will be together with old Alexa and will be will It’s $ 20 per monthIf you are a member of a head to make it free to use, if you are a member of a head. The new assistant will come with all the modern upgrades, which are more conversational interactions, better contextual understanding and “summarization of complex topics” and “summarization of complex topics” and “giving complex topics” and “make complex topics”. But it does something different, and this is something that can be separated from each other with third party applications and the rest of the Internet.
Daniel Rausch, Vice President of Alexa and Firefighting TV, announced three ways to integrate with other services you use in the presentation ceremony. First, Rausch, along with “tens of thousands of tens of thousands of tens of thousands”, and along with Uber, Sonos, Samsung and Xbox, works in combination with many of the many logos. Probably, this means that Amazon has worked with these partners to play beautifully with Alexa + through Apis, with these partners.
Second, the online world, which is not an API code that is not a code without code or API, should be able to monitor the Internet for helping websites and manage your name. During the presentation, Rausch demonstrated how to go to the thumbtack website to hire a professional to make a professional to recruit Alexa + oven. Instead of unlocking a phone or laptop to click on the menus, Rausch can only verbally say orally, and when the AI did the rest.
Especially this example makes me very much like to Google Since returning in 2018, the businesses can call your name to order a table. All you should have to do is say how much you are looking to google, how many people you think, and talk to a voice in your party and a voice that sounds in the restaurant. Alexa + looks like a duplex in steroids in a way that can click on the websites on your way.
Finally, Alexa + can work with “AI agents” on other sites, so you can talk to only one assistant instead of talking to them. In the presentation, Rausch received to work with Alexa + To get acquainted with the song of a country style about Bodega cats.
After the company’s presentation, I talked to Rausch to be more clarified about the rest of the online world of Alexa +. I wanted to know that this third method will work with customer service conversations because of the capital One, United Airlines and more. Rausch said that there is no information to share in special names or services, “SDK belongs to such integrations,” people have used Alexa to connect with agents to end their work with the names.
Rausch knows that any friction can remove people in adoption and installation process. To this end, raise to Alexa + should not require any additional login or identification. You should continue to keep all your connected devices, security cameras and home rules without any effort.
“The reason for customers to love Alexa, takes all the complexity,” Rausch said. People, for example, do not need to remember the brand of Wemo plugs that Alexa get the purchase to turn off a lamp. “We would never take it,” he said. When it adds new services after increasing Alexa +, “Today is in the ways” or “today” or “today” can go to you more at work. “
According to Rausch, “Instead of walking in the Alexa app, just saying” Alexa “, I want to set up a stream account with a Hulu or something.” You will provide a QR code on an echo device with a screen to make it easier and guide users along the way.
“Alexa want to say that he is a specialist and is now a specialist over himself.”
Amazon is not the only company that provides technical support for users. This approach is very similar to how the SCI will be able to take you how to do it, a video of cinematic mode or to create a paradise. Where is it better to help with a product you use the product? Why is it forced me to go to a different place for information?
“The prospects of customer experience, clients only want the work done,” Rausch said. “Don’t they have to be responsible for any of these things?” People believe that they just want to ask for a plumber or reservation and to fuse around their websites and phone calls.
People are useful and easy to use digital assistant, but aren’t it equally important to make the AI services accurate and reliable?
When Amazon asked Rausch’s generation of the EU’s generation and sometimes wrong information, he said, “I think in the industry, it was wrong to think that a model was a product.” He is the foundation of the LLMS architect, but not the only thing that answers the question. “
In other words, Alexa + uses compounds of unknowns of Amazon’s knowledge graphs, reliable sources and reputable stores. “Other products will simply answer you from LLM. If you like a reputable response, it’s actually a way to get one sometimes. That’s what you will emphasize.”
Rausch added that Amazon’s “great care” with Alexa. “Does it make mistakes? Each piece of the program is wrong,” he said. “But we work hard to place in knowledge.”
I have to try Alexa + for myself for me, and everything we see so far has been in high-controlled demos, so it is difficult to say what real world performance will happen. However, if the new Alexa is able to work with third-party services in a way that is regular and effective with third party services, it only returns to the AI race in Google, Apple and Openai’s Likes. Given that Amazon really brought a virtual assistant to the world’s homes around the world, it can affect the technological users of today’s AI services.