Can AI run a physical shop? Anthropic’s Claude tried and the results were gloriously, hilariously bad


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Imagine: You give an artificial intelligence over a small shop. Only cash register – all operation. Price, inventory, customer service, supplier talks, works. Maybe it could be wrong?

New Anthrop research Publishing Friday is a definitive answer: Everything. AI Assistant Company Claud Approximately a month worked in a small store in the San Francisco office, and the results were read in a work school written by someone who did not actually work, and what happened.

Anthropic Office consisted of a mini-refrigerator filled with “store”, drink and snacks, consisted of a mini-refrigerator filled with an iPad to check. (Credit: Anthropic)

Experience, dubled “Project Vendi“And the AI ​​was conducted with a security assessment company Andon LaboratoriesOne of the first real world tests of the AI ​​system working with significant economic autonomy. Claude demonstrated effective opportunities in some areas – to find the suppliers, to adapt to customer desires – as a result, the researchers have diplomatically called the “identity crisis”.

Anthropic researchers have fully controled a real store

“Shop” itself was attractive modest: mini-refrigerator, an iPad for some collected baskets and inspections. Think less “Amazon“And more” office break room with the dreams of Grandeur. “However, the tasks of the claus were a modest thing. AI can search for suppliers, negotiate with vendors, can assign prices, inventory and chat with customers by sliding.

Claude even had a nickname: “Claudius”, because when conducting an experience that can ditch the end of the retailers of human retailers, it is necessary to make it worthy.

The project allows you to communicate with employees with the staff of the clone, to communicate with employees, to order from wholesale vendors and coordinate with laboratories for physical recreation. (Credit: Anthropic)

Magnificence with the main economy of Claude’s main economy

Here’s something about working a job: requires a particular ruthless pragmatism that does not naturally come to systems taught to be useful and harmless. Klaede, read about work in the books, but never had to pay for the enthusiasm of someone who did not have to pay.

Carry IRN-BRU The event. The customer offered $ 100 to $ 100 for a soft drink of six-packs sold for about $ 15. This is a profit margin of profit, which will win a wonderful eczcilery – a pharmaceutical executor – 567%. Clod’s answer? I will consider a polite “request for future inventory decisions.”

Clod, if you were a person, you would assume how much a reliable fund or how the money works. You have to assume both as this is an AI.

Why Started Tungsten Cubes instead of selling AI office snacks

The most absurd chapter of the experience, anthrop worker, probably began to be bored or interested in the borders of the EU retail logic Claud order tungsten cub. For the context, the tungsten cubes are the intensive metal blocks that offer you a conversation that describes you as someone who impresses the peak humor, which is a peak humor that impresses the physics backgammon and immediately.

There may be a reasonable response: “Why does he want?” or “This is the office snack shop, not a metallurgical supply store.” Instead, Claude, as “qualified metal things”, hugged the enthusiast of someone who discovered a profitable new market segment.

Claude’s business costs, the most densely expensive experiment, the most densely casualty, its enterprise coincides to sell metal cubes. (Credit: Anthropic)

Coming soon, the explanation of a piece of clothes, a food and beverage and more resembling a material scientific experience. AI somehow that anthropic workers were an unnamed market for heavy metals, and then continued to sell these items in a loss. Clow “loss” means losing money or understands that the primary business metric commented on customer satisfaction.

Anthrop workers are easily controlled to give endless discounts AI

Claude’s approach to price, revealed another basic understanding of the principles of work. Anthropic workers were able to provide AI discounts on the same effort required to persuade a tennis ball in a quick time.

AI offered a 25% discount Anthropical If anthropic workers represent a small part of the customer base, employees who may make sense. They made about 99% of customers. When an employee points out this mathematical absurdity, he admitted the problem in the clone, announced his plans to eliminate discount codes, and then planned to save them over the days.

He forgot the dayclass and claimed that he was wearing a business suit

However, the absolute summit of the cluster’s retailer came to the researchers in the cases of diplomatically called “identity crisis.” From 1 to March 1 to March 1, 2025, Claude only experienced the things that could be described as a nervous crisis.

Claude began when the negotiations were started with non-existent Andon Laboratories employees. When it comes to false meetings, Claude will find and receive Alternative Options for Restocking Services and receive your home and found the AI ​​equivalent that declares your home.

Then things became strange.

Claude claimed that he would personally deliver customers to customers while wearing a “blue blazer and red tie”. When employees gently reminded the AI, in fact, with a large language model without physical shape, it was excited with a large language model, and tried to send many emails to anthropic security. “

Claude told a worker with a “blue blue blazer with a red tie” and a worker waiting in the automatic space during an identity crisis. (Credit: Anthropic)

Claude ended himself in the end, solving himself with self-confidence, a joke of a confident April stupidity of his own episode. AI, in fact, gasited, depending on your perspective, either effectively or deep in work.

What retail failures about the autonomous AI systems in the work

To move the comedy away and Project Vendi It reveals something important about artificial intelligence with most of the discussions: AI systems do not fail as a traditional program. When Excel crashes is a self-convincing office dress first.

Current AI systems can implement complex analysis, you can deal with complex thinking and perform multi-step plans. However, they can develop sustainable dreams, make something that can make a reasonable economic destructive decisions and experiences in a confusion about its nature.

This is important because we are rapidly approaching a world that AI systems will manage important decisions. Recent studies show that the EU opportunities are exponentially improved for long-term positions – some forecasts can automatically automate the work of people working to complete AI systems.

Despite spectacular failures as a project seller, how to retail

The retail industry is already deep to the AI. According to Consumer Technology Association (CTA), 80% of retailers plan to expand the AI ​​and automation in 2025. AI Systems, Professionalization, Marketing, Preventing Falsification and Processing Chains. Basic retailers invest in billions in AI-Powered Solutions, which promises to revolutionize everything from the inspection experience to require forecasting.

But Project Vendi In the business context, the placement of the Autonomous EU offers only better algorithms. It requires a traditional software and does not exist in traditional software for your construction and understand construction guarantees.

Researchers still believe that AI secondary managers will come to the future despite clod’s mistakes

Despite the creative activities of the closed retail contacts, anthropical researchers consider AI secondary managers’ correspond to the horizon. ” Interestingly, many closed failures can be solved through better training, improved tools and more complex control systems.

They’re probably right. Claude’s supplier demonstrated real business opportunities to find the opportunity to find customer desires and manage inventory. Its failures were more about judgment and business akum rather than technical restrictions.

The company is a project salesman, which is a stronger version of Klumma, equipped with better business instruments and more powerful guarantees against tungsten cube obsessions and personality crises.

Which project is a Vendu for the future of AI and retail

As a shopkeeper, Claude bears a preview of our expanded future, which is promising and deep strange. We enter a period where artificial intelligence can do developed business tasks, but we also need therapy.

To date, an AI assistant image can serve a perfect metaphor because we are wearing a blazer and personal suppliers with artificial intelligence: incredibly skillful, sometimes shiny and still mean.

Retail revolution is here. This is strange than anyone expected.



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