FTC Says Uber Enrolled People Into Its Subscription Service Without Consent

On Monday, the FTC, subscription service, Uber announced the Uber Case for cheating shipping and cancellation experience.

In itself complaintFTC claimed to use their customers and free testing without Uber’s consent. Despite the word “whenever”, Uber has made the process unnecessary. Some people were able to cancel at 23 shows and contacted customer support with the failure to reach others to reach others. For those who actually passed to customer support, some were still considered for another period while waiting to hear.

“Americans are tired of signing for subscribers that cannot be canceled,” FTC Chairman Andrew Ferguson The press commented. “Trump-Vance FTC is back on behalf of the American people. Today, Uber was not only unreasonable to cancel consumers about subscribers, but also to cancel customers.”

Uber, FTC law and online buyers’ trust law was allegedly restored. However, the FTC is not only side-by-side registration and cancellation processes. According to the complaint, the Uber claims that customers will save $ 25 due to the benefits of subscription services in selected shops or discounted services. (Currently, the Uber’s website has saving $ 27 per month.

According to CNBC, Uber spokesman Noah Edwardsen rejected the company’s processes “clear, simple and watching the law and spirit and the article by the E-mail of the FTC via email. He added that “Uber does not register or cancel without their consent and can now be done in the application now and can take most people for 20 seconds or less.”

This is not the first time that the FTC moves against Uber. Uber agreed in 2017 FTC pay $ 20 million after prospective drivers misleadand months, the company also has agreed to regular inspections After lying on privacy protection. However, it is not always a great help when FTC comes to companies like Uber. Uber even in 2018 He has avoided FTC penalties During 2016, hackers violate the information paid to the hackers.

Uber in December and his CEO Dara Xossrowshahi joined a long list Technological companies and leaders of the president, which came to the founder with donations at that time. But Ferguson last month Spoke to CNBC This great technology is one of the priorities of the FTC. Now Uber is the first company to take action in the second term of the FTC Trump.