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On May 15 Siknbase The greatest security event in the company’s history of the company – the largest security event in the company’s history of the company has revealed that criminals $ 400 million. Breaking not only for his scale, not for his scale, the hackers went bribed by external customer support agents to share confidential customer notes.
Coinbase has be responsible He gave a $ 20 million favor to those who wanted to blackmail the information and not discovering the incident. However, several detail shared the attack or a few details that the hackers could target agents so successful.
The final investigation FortuneCoin and discovered new details about the incident that determined a partially responsible network of an empty network of a vacant network of a vacant network of young English-speaking hackers, including an exploration of e-mail messages. In the meantime, findings, as well as a weak transition in security operations of technological companies, emphasize the role of the establishment of the so-called BPOs or the working process.
A business inner
The story begins with almost new braunfels, nearly new braunfels, a small but open trading company located nearly about Texas. Like other BPOs, it provides customer service to great technology at a great price by hiring employees abroad. According to India, Taskus, India, in January, according to India, from 226 employees working for the coastal catalog of India’s service.
A quoted With the Securities and Exchange Commission, TASXUS, US Crypto giant provides customer service staff for customer service staff, which reaps significant significant savings. But of course, there is a grip: when it sends an email to ask for customers’ accounts or a new monetary product product, you are likely to chat with a task worker abroad. These agents have proven to be vulnerable to bribes because they have earned a low wage compared to employees in the United States.
“We have identified two people who have acquired illegal information from one of our customers earlier this year,” said a Task spokesperson Fortunewith reference to the coin base. “We believe that these two people are hired by a broader, agreed criminal campaign that affects a number of other providers serving this customer.”
Task fires in January, due to an adjustment, came a while before a month after discovery of customer data stealing quoted from the company. On Tuesday, Coinbase accused the federal classroom operating suit in New York on behalf of its customers, the negligence order to protect customer information. “We believe that these allegations intend to defend this allegations and defend ourselves, in case we can’t comment on the loss. “We have taken our highest priority to maintain our customers and customers and continue strengthening our global security protocols and training programs.”
The hachans were determined to successfully resolve other BPOs, the hackers targeted other BPOs and the nature of the information that each event has changed the nature of the information.
These stolen data were not enough to enter the hackers Cinbase’s crypto. However, this was a rich information to help the criminals violate as false waste agents and persuading their cryptist. The company says the hackers steal more than 69,000 customers, but many of them were victims of so-called social engineering cheaters.
In this case, social engineering frauds attracted criminals who used the stolen information from the stolen information and convince victims to transfer victims crypto.
“As we have already announced, recently, the actor of a threat belongs to December 2024, we linked our associates with customer account information and regulators, other foreign agents and other foreign agents and other foreign agents and other foreign agents and expressed our vibrations.
The company’s representatives are unlikely that social engineering frauds are unlikely that the scale of the hackers seem to be a novel targeted by hackers. Although no one has definitely definitely definitely definitives, a number of tips significantly significantly pointing to a network of young English-speaking hackers.
‘Comes from video games’
In the days following the announcement of the Siknbase violation in mid-May Fortune The telegram was exchanged with a person who called himself a “swollen side” and claimed to be one of the hackers.
Two other two security researchers talking to anonymous hacker said Fortune They found the individual to be reliable. “According to the things I share with me, I took the statements seriously and could not prove their statements false,” he said. Both researchers wanted anonymity, because they were afraid to talk to the Pirocported hacker because they were refraining from receiving subpoenas.
The stock exchanges shared the numerous screenshots of their saying, the Coinbase’s security team. The name they communicated with the company was Lennard Schroeder. Crypto shared screenshots of a fundamental executive account belonging to the company, which shows the operations and extensive personal information.
Coinbase did not deny the originality of screenshots.
Emails shared by shared hacker, Coinbase, Kald Director General, Brian Armstrong, the Hack Group will use some funds to use some funds, the threat of blackmail in blackmail in Bitcoin, Hack Group. “We are ready to sponsor a hair transplant sponsorship that he can watch the world with a fresh hair set,” he said.
In the telegram messages, whose presence Fortune It was learned from a security researcher – disrespect for Coinbase.
Many cryptist robbers are carried out by Russian criminals or North Korean servicemen, but alleged hacker, a vacant member of the work, and “COM” or “COM” or “COM” or “com” or “com” or “com” or “com” or society.
Over the past two years, including information on the events of AM, including information about other hack events New York Times target At the beginning of this month, a number of cryprialls have been determined as a member of the group. And in 2023 investigators, hackers appointed as part of the investigators, target An online transactions of a handful of Las Vegas casinos and MGM resorts have tried to cares for $ 30 million. Wall Street Journal.
Unlike Russian and North Korea’s cryptos, which are usually seeking money, the stom members are often motivated often due to the excitement of mischief. Sometimes they cooperate on hack attacks, but also compete with each other to see who can steal.
“They come from video games and then bring high scores to the real world,” said Josh Cooper-Ducett, Director of Cryptofopophosic Research Research Josh Cooper-Ducett. “And how much money in this world is highly stealing.”
In the telegram messages, the Pirocported hacker, KOL members specialized in different parts of a heist, he said. The Hacker team gave bribes to customer support agents and gathered the customer information they gave to others outside their teams who knew social engineering fraud. They added that the telegram and conflict, such as the telegram and conflict of activity, and agreed to break down revenues.
Sergio Garcia, the founder of Crypto Research Tracelon’s Tacelon said Fortune The hacker said they observed the exploitation of the coinside, the community of the COMM and other Crypto worked by social engineering cheats. The person familiar with security events said that those who target customers in the last social engineering fraud are speaking unusually North American English.
Duties in India, the workers in India are paid between $ 500 and $ 700 per month, according to a source of BPO employees. Taskus refused to comment. In spite of this amount more In each of India, the lower salary of customer support agents, the lower salary of customer support agents often expressed bribery, Garcia reported Fortune.
“Obviously, it is the weakest point of the chain, because there is an economic reason for accepting bribery,” he said.
This story was first displayed Fortune.com
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