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When the Meta runs the paid checking service, Meta was checked, In 2023 users who promise the Tech giant and Colleagues are the same Part of the presentation includes direct access to customer support. But among the wave of mass prohibition that affects Facebook and Instagram Accounts, as well as Facebook groups, some meta-approved subscribers do not help the meter’s customer service representatives when they still face the most strict crisis: an incorrect account.
Techcrunch and social media shared with representatives of meta-approved support, which claims users, users, rejection and useless support in posts elsewhere.
This account is the prohibitions that some hypotheses are triggered by the AI systems, it affects users for weeks and monthly. One Meta-begging application to solve the problem 25,500 signatures reached north and continue to grow. In Reddit, users are organized to provide advice on how to continue or support each other. Many even threat legal action.
Tens of thousands of these bans can be affected, this is a small drop in the bucket for meta that provides the user base in billions. Again, the work or personal brand suddenly is important for those who disappear from Facebook or Instagram. It is simply lost in the same way that they are simply lost to interact with photos and friends loaded with years.
To date, Meta only has a public recognizes The ban on Facebook groups, said that he was “technical error” last week that he was “technical error”. One Instagram Help PageThere is a short note about people who have difficulty accessing accounts. But this language was in this language on the page MarchThe Internet archive shows.
Meta, AI, did not confirm if the harmful program or another issue caused prohibitions.
For users who have lost their speech for a long time, despite the appeals, these are more than concerns.
“I opened around 5-6 tickets in my approved account. Agents rejected demolitions and even talked,” he said, “a meta user, Manya Khurana, TechCrunch. “I had an account since 2017. I never stopped me. They stopped me.
Other emails with TechCrunch provide productive conversations with representatives who are not able to solve problems with bans that are banned by mistake.
“I received my instagram account in April … When I did not create an account ‘I have been a fictional disabled for’ score to create an account ‘. It was never broken because I have never been broken because [Meta’s] Community Instructions, “I shared the Instagram user, Nikolas Alvarez, a email with TechCrunch.” On April 3, Meta was confirmed via Facebook and went back and forth with these workers. “
6/4/25 18-year-old score is wrong for CSE together with 1000 years. I am a trained lawyer for the families of the missing. I saved the children of accusing me. I just used fb / ig for good and I get it? Make this for me and for all the innocent people you have been hurt.
– Maureen Reintjes (@Deskside) 29 June 2025
@andymstone My account made a mistake on June 11! Without answers to anyone, I have had a job for weeks, never stopped at any platform and I need this stability! pic.twitter.com/gmiboxjslr
– Lamazine (@ Damaz July 1, 2025
These complaints are only representative of the concerns we hear from both users and social media.
Users in Reddit ropes describe META, representatives of “extremely injured”, to provide canned responses, “help” offer “and describe Wait for hours for answersand more.
Some noted that when signing up for meta was confirmed to help The waiting list was installed instead of getting input.
According to At least one userA meta rep, said the company is overpred with the problem of harmful software and said that it is overly loaded with support tickets. We are unable to confirm this and did not pay meta.
But there are some evidence that some users have acquire entrance after their original suspensions in their accounts, weeks or months.
Reached for a comment, Meta Communications Director Andy Stone re-released users in the dark and refused to share a comment or update on the ongoing problem.
This article was updated after the publication of this article was updated, and sent back to the page language around Instagram’s reports in March.
