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The sky takes 2,000 jobs for providing more customer services


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The sky will take approximately 2000 jobs – 7 percent of the workforce – because the broadcaster replaces the traditional call center roles online and with AI-managed services.

The British Basics will close three of 10 customer service services – in Stockport, Sheffield and Leeds – and the group will reduce the costs in a labor-intensive region.

Plans, which were informed about Thursday morning, will gain even more fears that digital and EU will change the traditional work of the traditional work of major services traditionally.

The sky, In 2018, the new strategy of the new strategy obtained by Conglomate Comcast in the US media was the meeting of the customer’s demand for customer demand for the main questions, watching the main questions online.

Customers will still be able to talk to a consultant on the phone, but most of the companies, but most people use digital tools, they have added that they want to make post-work tasks.

The company expects customer service centers to be numbered from 25 mn to 2029 over a year, the number of calls to be taken by 2029.

SKY will invest in digital services that it will say that his sky app says “easily and efficiency will be instilled with efficiency and efficiency, including text-based conversations and other online assistance.”

In Scotland, a new “Investment Center” for customer service will also invest in Multimillion Pound. The technology aims to direct, correct and update customers before taking place.

Some roles will be relocated outside England to offer clock services in centers in different time zones.

Blue managers said the action was not related to the Chancellor The expression of spring On Wednesday or employers, the approach of national insurance contributions or next month, despite additional costs, the government’s budget measures will be attended by about 26,000 employees.

New cuts come after the financial time planned to cut the sky last year About 1,000 jobs As much as the customer goes into digital services, within the UK work. Many of the affected works were more traditional as engineers who install satellite containers in the houses.

With the sky, it wants flexible contact options such as phone, email, live chat and applications, the sky made about 10,000 customer canvas with 10,000 clients about what they want from the sky.

Sky said: “We change our work to deliver our work to the faster, simpler and more digital customer service. We want to talk to us with the convenience of our customers, when they need to digitally.”

The sky has been complained at least, the provider of the UK in the UK for 13 years in a row from RegCor Offcom.



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